We have a Laserfiche Rio Server (10.2.1) that is hosted, has an external IP, has an SSL cert, and has port 443 opened. The goal is to have users who are on the domain locally, on the domain at remote sites, and not on the domain be able to connect to the server directly via the external IP as their AD accounts using the full Laserfiche Client (10.2.1).
- The computers that are on the domain locally are able to connect without issue.
- The computers who are at the remote sites but on the domain are able to connect by choosing Password Authentication and then typing their full AD account (domain\account) and password.
- The computers that are not on the domain are:
- Not able to connect using Password Authentication and then typing their full AD account (domain\account) and password. They get an error saying Invalid account or password.
- Able to connect using Password Authentication and then typing their AD account in LDAP format (account@domain.com) and password but do not inherit any of their AD group security.
I need to find a way to get those AD users whose computers are not on the domain to be able to connect using their AD account (entered in either AD or LDAP format) and inherit their associated AD group permissions. I know I could switch these users over to LF accounts/groups and get it to work or attempt rebuilding with LDAP authentication instead of AD but we need it to work as is. Has anyone been able to get AD authentication with AD group inheritance to work for Laserfiche clients who are not on the domain with the Laserfiche server?