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Question

Question

How to stop generating pages for any document open and edited

asked on October 23, 2017

Hi All,

 

I was wondering if this is possible, we have a client who works on documents within Laserfiche Client (the files are open outside of the Viewer using a native application i.e Word, Excel and if PDF they use PDFXchange).

What seems to be happening is, when opening a file and making a minor change on it, be it change a word, or even remove a word and save it back into Laserfiche, it tries to generate pages and at times failing and showing the below: 

 

Is there a way this can be stopped? I have checked the options, and the below is what is setup:

 

The client is questioning the time it is taking to save a file back into Laserfiche which at times is very long even after a small change, 

 

Thank you

Ziad

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Replies

replied on October 24, 2017

This is not currently configurable but we will look into adding an option to allow the user to bypass the page generation (bug# 51125).

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replied on October 24, 2017

Thank you Robert, 

 

Can I if possible, get an update on this through this Thread in the near future? 

 

Thank you again

Ziad

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replied on November 2, 2017

Hi Roberts, 

 

If possible, can this be something to be considered as urgent? reason being we are having a client who has advised that by making a simple change to a document and resaving it, it is then taking them approx 16 minutes to save back into LF? 

 

Thank you in advance,

Ziad

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replied on November 13, 2017

Hi Robert, 

 

Just following up on this, as this is still occurring and the users are getting frustrated by the time taken to save back a file, is there anything that can be done for this to be sped up? 

 

Thank you,

Ziad

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replied on November 14, 2017

We are looking into getting this confirmation box added back, it should be in the first 10.3 service pack.

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replied on January 29, 2018

Hi Robert, 

 

As per attachment, is there a way these generated pages can be removed from these documents? The sizes being created in these files are huge? 

 

 

Thank you

Ziad

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replied on January 30, 2018

The pages can be deleted from the thumbnail pane in the doc viewer.

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replied on January 30, 2018

Thanks Robert, 

 

If we require a Workflow to get these removed? is this possible? Or do they have to be manually done as per below? 

 

 

And just to confirm, this will only delete the Laserfiche pages? and not the file itself? 

 

Thank you

Ziad

 

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replied on January 30, 2018

Workflow is probably your best bet. Deleting the pages from the doc viewer will not delete the edoc portion (just the image/text/thumbnail portion).

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replied on January 30, 2018

Thank you Rob,

 

Looking forward to the feature being available in the next release. 

 

Thanks

Ziad

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replied on January 30, 2018

Hi Robert, 

 

Would you be able to direct me to what Tool i can use for deleting the LF pages within Workflow? 

 

Thanks

Ziad

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replied on January 30, 2018

Create a workflow with a script activity. For the starting condition you can use a tag. The code for the activity will look like this:

 

namespace WorkflowActivity.Scripting.SDKScript
{
    using System;
    using System.Collections.Generic;
    using System.ComponentModel;
    using System.Data;
    using System.Data.SqlClient;
    using System.Text;
    using Laserfiche.RepositoryAccess;

    /// <summary>
    /// Provides one or more methods that can be run when the workflow scripting activity is performed.
    /// </summary>
    public class Script1 : RAScriptClass102
    {
        /// <summary>
        /// This method is run when the activity is performed.
        /// </summary>
        protected override void Execute()
        {
            // Write your code here. The BoundEntryInfo property will access the entry, RASession will get the Repository Access session
            DocumentInfo doc = (DocumentInfo)BoundEntryInfo;
            doc.DeletePages(doc.AllPages);
            doc.Save();
        }
    }
}

Then any document that is assigned the tag in the starting condition will have its pages deleted. Obviously you should be careful with the starting conditions so that the script doesn't delete pages from the wrong documents.

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replied on May 2, 2018

Hi Rob, 

 

Any feedback regarding the above? The client is having to wait for pages being generated on a file that is being opened and a single page edited/removed etc. 

 

Some wait times are over 5 minutes depending on the actual file size. So, we would like to know if this is now available? 

 

Please advise,

 

Ziad

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replied on May 8, 2018

Hi Rob, 

 

As this is something we are really getting asked about, can you advise if this is now available? 

 

The client(s) are requesting an update on this and i would love to give them some kind of feedback about this feature?

 

Thank you

Ziad

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replied on May 8, 2018

Hi Rob, 

 

I have just found it is part of the following release:

https://support.laserfiche.com/kb/1013949/list-of-changes-for-laserfiche-10-3-1

Is there something that needs to be enabled for this option to be available? within Administration console or Client? 

 

Thank you in advance,

Ziad

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replied on May 8, 2018

The prompt is back in 10.3.1, no need to modify any configuration.

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