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Question

Question

Quick Field session not able to select network drive as scan source.

asked on October 16, 2017 • Show version history

Hi guys, my laserfiche quickfields having some issue recently. previously i was able to select my network drive as scan source but now when i click on "network",it shows nothing. then i try to manually fill in the path as scan source and run the session, i got this error,"The Universal Capture search directory does not exist". and i did not use the quickfield agent.

 

anyone know whats happening?

 

thanks

 

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Replies

replied on October 17, 2017

Is this on Windows 10?

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replied on October 18, 2017

yes it is

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replied on October 18, 2017

Mapped drives are not available to applications running with elevated rights in Windows 10, like Quick Fields does. Use the full UNC path instead. 

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replied on October 18, 2017

yes it is.

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