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Question

Question

Quick Field session not able to select network drive as scan source.

asked on October 16, 2017 Show version history

Hi guys, my laserfiche quickfields having some issue recently. previously i was able to select my network drive as scan source but now when i click on "network",it shows nothing. then i try to manually fill in the path as scan source and run the session, i got this error,"The Universal Capture search directory does not exist". and i did not use the quickfield agent.

 

anyone know whats happening?

 

thanks

 

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Replies

replied on October 17, 2017

Is this on Windows 10?

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replied on October 18, 2017

yes it is

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replied on October 18, 2017

Mapped drives are not available to applications running with elevated rights in Windows 10, like Quick Fields does. Use the full UNC path instead. 

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replied on October 18, 2017

yes it is.

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