Since updating to 10.2, when in scan mode our accounting users are noticing when manually splitting a document up that the invoice # fields information is bumping up to the previous document. For example, the invoices are numbered 1 through 10. The user keys in 1 for invoice 1, 2 for invoice 2, etc. When splitting, invoice 1's metadata says invoice # 2, and invoice 2's metadata says invoice # 3, etc. If they go back and correct it, it appears to stay upon storing. Before the upgrade this wasn't an issue. Is this a known bug in 10.2? I am sorry if this doesn't make sense... it is hard to explain.
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10.2 Split Document Field/Token Issue
asked on October 13, 2017
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