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Question

Question

Forms created in the cloud can't be opened outside of the cloud.

asked on October 10, 2017

So essentially, our company operates on the cloud, so we create our forms using LF forms in the cloud. When I copy the link and send it out to test it in office (we are testing it as if we are a client opening it up at home or at our office), the form doesn't open outside of the cloud. Instead, I keep getting an error that the connection is taking too long and has timed out. 

 

Has anyone else encountered a problem like this? Or perhaps know a way around this?

(below is a snippet of the error)

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Replies

replied on October 10, 2017

The IT guys will need to add a routing rule for HTTP traffic and then you can access the site from the router's WAN address or public DNS entry

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