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Question

Forms Error Messaging

asked on October 4, 2017 Show version history

I am putting forms level error messaging in for required fields.  I've setup my error messaging and saved the rule but when I submit a form, I do not see any error message show up.  Am I missing a setting in my setup?

10-04-17 erro msging.PNG
10-04-17 erro msging2.PNG
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Answer

SELECTED ANSWER
replied on January 23, 2018 Show version history

Are you using IE11 compatibility view? I can reproduce the issue with same setting.

IE11 compatibility view is not supported in 10.2.0.789. You may upgrade to 10.2.1 and above, or disable the compatibility view setting like this:

Remove your site from the list and uncheck the "Display intranet sites in Compatibility View"

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Replies

replied on October 4, 2017

Just to clarify when you submit the form with nothing in those fields does it successfully submit or does it display the wrong message/no message?

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replied on October 5, 2017

No, form does not submit.  It also does not display any message, nor does it indicate what page may contain errors.  The submit is on the last page of the form, but the required fields are on the second page of the form.

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replied on October 5, 2017

Ok,

So i've done some tests and it looks like something is blocking the default behaviour of your form. In my tests this all works properly.

When you press the submit button does it auto select your second page where the fields are?

Can you post any JavaScript or css you have on that form?

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replied on October 6, 2017

Aaron,  I would agree, because it does not select the second page where the fields are when it just does nothing.  There is no JavaScript or css on this form.  Plain Jane native LF Forms functionality with some lookups, and some field rules.

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replied on October 6, 2017

Hmmm, do me a favor. Create a brand new form with just a required single line text box in it. Preview it and try and submit. Let me know if you see an error message.

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replied on October 13, 2017

Aaron,

When I created a new form with a required single line text box, I got a generic error message when submitting the form with the required field empty. (see req field error)

When I created a forms error message rule (see req field error2) and resubmitted that form with the required field empty, I continued to get the generic error, NOT the error I put into my rule which says 'Please fill in {_field_label} with your Name'.

10-13-17 req field error.png
10-13-17 req field error2.PNG
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replied on October 14, 2017

This is really weird, are you able to use any screen shareing software. Im getting the feeling to solve this i may actualy need to see the source code in action :S

What version of forms are you running?

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replied on October 18, 2017

Forms 10.2.0.789

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replied on January 22, 2018

Hello,

 

Figured I would ping this to see if we can get an answer to this question? I would like to know what is missing here also.

 

Thanks!

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replied on January 22, 2018

Hi Corey,

Do you know which browser is used in the above issue? It does not look like Chrome/Firefox/IE.

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replied on January 23, 2018

Browser is IE11

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SELECTED ANSWER
replied on January 23, 2018 Show version history

Are you using IE11 compatibility view? I can reproduce the issue with same setting.

IE11 compatibility view is not supported in 10.2.0.789. You may upgrade to 10.2.1 and above, or disable the compatibility view setting like this:

Remove your site from the list and uncheck the "Display intranet sites in Compatibility View"

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replied on January 24, 2018

My site was not in the list, but the Display intranet sites in compatibility view was checked.  When I unchecked this and ran my form, I got error messaging specific to each field after tabbing off the field.  This is unlike before when I was only getting the 'this is required field' generic error message on the submit.

I'm scheduling upgrade to 10.2.1 update 2 shortly, so I will not be changing the compatibility settings corporate-wide just yet.

Thank you for your answer to this issue!

1-24-18 forms err msg.PNG
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