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Suggestion for improvement to Move or Copy functionality

Laserfiche Web Client Version 10
Updated December 7, 2020
posted on October 3, 2017

When selecting one or more documents and then selecting the "Move or Copy" function, the first pop-up shows all the files within the folder in the list.  This is confusing to users because the expectation is that only the files selected would be displayed.  I realize that the document (or number of documents) is displayed at the top of the dialog box but I think it would make more sense to just list the selected documents in the list instead.

 

 A similar pop-up is displayed when the destination folder is selected.  Since you are moving/copying the entire document and not just a page of the document I am not sure listing all the files in this pop-up is necessary either.  Only the folders are required.

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replied on October 13, 2017

Suggestion (for whatever evolves): add quick access to Favorites when specifying the destination.

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replied on October 3, 2017

Thanks for the feedback. The documents are shown to support merging from one document to another (moving/copying the pages). We will look into improving the interface.

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replied on October 3, 2017

Agreed....this interface makes sense when moving/copying pages from a document.

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replied on December 7, 2020

Hi, Just wanted to comment on this, I hope Laserfiche would improve the functionality of web access's copy paste so that in a way it works like how you would do it in Windows File Explorer. Thanks.

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replied on October 3, 2017

Most of our clients use Web Access and we have received multiple complaints about the Move or Copy functionality. It's just not intuitive, not just for the reason you listed but also because in general people want to be able to right-click > cut/copy and then right-click > paste at destination like they do in native applications. Web Access though reinvents that wheel in a very strange way and as a result we have to specifically cover how it works in our training sessions with users, and there are still lingering questions and confusion.

In fact the feature has some inconsistencies between it and the rest of Web Access. For example in the Web Access folder browser when you single-click a folder it expands and its contents are displayed. But in the folder browser inside the Move or Copy dialog, you need to double-click to expand folders. Why? I have no idea.

The rest of Web Access works great, it's just the move/copy functionality that's way more convoluted than it needs to be, I feel like.

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