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Question

Question

Insufficient Memory to perform operation when printing to Acrobat PDF printer

asked on September 26, 2017 Show version history

I have not replicated this error, but have seen it on the client system. When they print documents to the Adobe Acrobat PDF printer, the document will print, but the 10.2.1 Laserfiche Client will freeze, and give this error:

 

I've had the client try all the standard tricks for fixing a print problem (reinstall drivers and client, restart computer, check document sizes, print to that printer from other programs, etc...) but the only thing that worked was for them to remove the client software, and go back to the Laserfiche Client 10.1 from client 10.2.1

 

The problem is fixed, but if there is a patch or bugfix to fix this in the 10.2 client on the support site, I could not find it.

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Replies

replied on December 15, 2017

We are getting the same error in Windows Client 10.2 (10.2.1.953) when trying to print a page from a TIFF that has a sticky note annotation on it. 

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replied on February 6, 2018
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replied on July 3, 2018

Do we apply the hotfix for the client machine or server?

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replied on July 3, 2018

The client machine that is experiencing the issue.

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