You are viewing limited content. For full access, please sign in.

Question

Question

New email address

Answers Site How To
Updated December 28, 2018
asked on September 20, 2017

I recently changed my place of employment so the email address I use to sign in is no longer valid. It is fine for signing in, but I won't get messages & alerts from the Answers site. Please advise!

 

Thanks!

0 0

Replies

replied on September 20, 2017

I think you can update your email address on your profile on the main support site:
https://support.laserfiche.com/profile/

0 0
replied on December 28, 2018

I tried using this link to update my email address for this exact same situation and the result is a message saying "User update failed. Contact Laserfiche Support." 

0 0
replied on December 28, 2018

I had to go through my VAR to communicate with Laserfiche. I could not make the change on my own.

1 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...