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Question

Question

Do Forms Licenses allow the user to receive emails and click accept or deny?

asked on September 14, 2017

Hello,

We are working with client that is wondering if the Forms Licenses allow the user to receive emails and click the Accept/Deny button? 

They have 6 new Forms licenses and they are activated but the Error log says they are unable to send an email. 

They have tested this process by giving that person a Full Laserfiche License and then it works fine but when they change him back to Forms License then it errors out.

See the errors in the screenshot attached.

2017-09-14_10-53-37.png
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Replies

replied on September 14, 2017

If you look at the second error, it says that nobody is assigned to the user task. You should be able to do what you are referring to (Direct Approval) for the user task, but it's having a problem assigning a task to someone at that user task step.

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