replied on September 14, 2017
Hi Carlos,
I am still a little unclear on exactly what's going on, but it sounds like:
- User submits some information in the 'Captura' step;
- Workflow pushes this information into a database in the 'Búsqueda SIBA' step;
- The information pushed into the database displays for the user in the 'Propuesta' step.
Is this correct? If so, I'm curious about a few things:
- Is it necessary for the information in the 'Captura' step to be pushed into a database?
- Either way, is there some reason why the Forms variable values (for example, the information captured in the 'Captura' step) cannot be used to display information in the 'Propuesta' step? That is, why do the values displayed in the 'Propuesta' step need to come from the database (since they should still be part of the instance)?
- Does the task in your Forms inbox have the same instance ID as the instance for which you clicked 'Submit' in the 'Propuesta' step?
I'm sorry that I can't offer more insight at this point, but it's probable a good idea to double-check the instance ID(s), check out Forms in the Event Viewer to see if there's anything useful there, and consider adjusting the layout of your process diagram so outflows are as direct as possible and there's as little "tangling" as possible (this always helps me when I'm troubleshooting a process).
Good luck!
~Rob