You are viewing limited content. For full access, please sign in.

Question

Question

The requested service (IRoutingEngineService) may not be running.

asked on September 8, 2017

I was trying to configure a forms site.  After making some changes and saving, I started getting the error:

"The requested service (IRoutingEngineService) may not be running. [LFF3004-UnableToOpenServiceProxy]"

 

I restarted the forms routing service, but that did not help.  is there any way to resolve this?  Even if I have to reset all settings back to default, I am open to any solution.

0 0

Replies

replied on September 10, 2017

Hi Bert,

Can you check the event log and see if there is any error when you start Laserfiche Forms Routing Service?

Also, make sure the routing service has stopped before start it (using stop/start instead of restart on services.)

1 0
replied on September 11, 2017

Ran into this two weeks ago after upgrading to 10.2.1. 

 

Verify the Primary Forms Server URL in the FormsConfig site on the Forms Server tab. 

 

That's what corrected it from me. Changing from an ip address and adding in //'s. 

 

e.g. 

1 0
replied on November 9, 2023

I'm running into the same issue- was there a resolution for this after restarting the service? In the Event Viewer, I do see errors: 

 

The requested service 'IAutoTrigger' may not be running. [LFF3004-UnableToOpenServiceProxy]

Details:
URL: /Forms/webapi/v1/businessprocess/SaveProcessOptionSettings
Error: UnableToOpenServiceProxy
Date: 11/9/2023 11:04:49 AM (Central Standard Time)
HTTP Status Code: 500
Business Process ID: 0
User: TDF\NinePeaks

Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Safari/537.36
Business Process Name: 

Stack Trace:
Caught exception: Laserfiche.Forms.CommonUtils.Exceptions.LFFormsException
Message: The requested service 'IAutoTrigger' may not be running. [LFF3004-UnableToOpenServiceProxy]
   at FormsModel.SharedContracts.AutoTriggerServiceProxy.GetProxy()
   at FormsModel.SharedContracts.AutoTriggerServiceProxy.RemoveStartTriggerByProcessId(List`1 processIds)
   at E_Forms.WebApi.Version1.QueryServices.BusinessProcessServices.Update(IWebApiContext webApiContext, Int32 bpId, BusinessProcessDC bpDC)
   at E_Forms.WebApi.Version1.Controllers.BusinessProcessController.SaveProcessOptions(BusinessProcessSaveOptionsDC saveOptions)
   at lambda_method(Closure , Object , Object[] )
   at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass6_2.<GetExecutor>b__2(Object instance, Object[] methodParameters)
   at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Controllers.ExceptionFilterResult.<ExecuteAsync>d__6.MoveNext()

Inner exception: System.ServiceModel.EndpointNotFoundException
Message: Could not connect to net.tcp://localhost:8732/lfautotrigger. The connection attempt lasted for a time span of 00:00:02.0305016. TCP error code 10061: No connection could be made because the target machine actively refused it 127.0.0.1:8732. 

Server stack trace: 
   at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)
   at System.ServiceModel.Channels.BufferedConnectionInitiator.Connect(Uri uri, TimeSpan timeout)
   at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)
   at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

Exception rethrown at [0]: 
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at System.ServiceModel.ICommunicationObject.Open()
   at FormsModel.SharedContracts.ServiceProxyBase`1.GetProxy(Int32 hours, Int32 minutes, Int32 seconds)

Inner exception: System.Net.Sockets.SocketException
Message: No connection could be made because the target machine actively refused it 127.0.0.1:8732
   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
   at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)

0 0
replied on November 9, 2023

Hi Taylor,

 

The original post is from years ago. Your question sounds like a support issue, could you please open a support case for it? 

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.