Question

Creating Laserfiche Shortcuts on the Desktop for Windows 10 + LF Client 10.2

Laserfiche Version 10

Updated November 8, 2018

asked on August 25, 2017 • Show version history

I'm trying to use the Ctrl + Shift, Drag and Drop action to create an .lfe file on the desktop but it's not working on Windows 10. I've tried this on several Windows 10 computers without success, it always shows a red no symbol. This works just fine on Windows 7, any ideas how I can enable this on Windows 10?

Client version: 10.2.1.953

Dragging out the file works, it's just the Ctrl + Shift that's not working.

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Replies

replied on April 19, 2018

For those still interested, it's been updated in 10.3 to use CTRL + ALT instead of CTRL + SHIFT. Thanks!

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replied on May 9, 2018

This has been fixed in Laserfiche 10.3.1. Use CTRL+ALT+Drag to create an LFE shortcut on the desktop.

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View 2 previous replies

replied on September 25, 2018

Hi Robert,

Is there a complete list of changes like this between V9 and V10?

Cheers!

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replied on October 10, 2018

Hi, same here - can you provide us with a full list of changes occurring in Windows 10? Our offices are gradually switching to W10 and would like to anticipate any similar queries that may come up.

Thanks,
Sara

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replied on November 7, 2018

Hi Robert,

Do you have any update on this for Sara?

Cheers!

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replied on November 7, 2018

There are no other known issues or changes related to Windows 10 and the Laserfiche client, that I know of.

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replied on November 8, 2018

Thanks Robert!

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replied on August 30, 2017 • Show version history

(we are the one's that brought this up...)

The Ctr-Shift during drag works on Windows 7 for us, but not on our Win 10 boxes (several different major builds.)

It appears the desktop is not responding properly to the mouse over as I think it is responsible for sending the message that a drag is over the window.

I have a desktop WinForm app that accepts drag/drop from Explorer (including desktop) but it doesn't allow the the drop for LF. In my app, running on Windows 7, the DragEnter is looking for the `FileDrop` format.

Here is the list of formats on the clipboard from on Windows 7:

EXPLORER:

Shell IDList Array, DragImageBits, DragContext, DragSourceHelperFlags, InShellDragLoop, `FileDrop`, FileNameW, FileName, IsShowingLayered, DragWindow, DropDescription, DisableDragText, IsShowingText

LF CLIENT :
FileGroupDescriptorW, FileGroupDescriptor, FileContents, `LFObjectOrPage`, System.String, UnicodeText, Text, DragImageBits, DragContext

For the client drop the string formats contain the filename. I can't see into the objects as I don't have the SDK.

So, a guess is the File Explorer on our Win 10 boxes is missing an extension that allows the processing of objects drag/drop from LF.

I'll try the drop test on Windows 10 tomorrow.

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replied on August 31, 2017

The Windows 10 test shows the same formats available for dropping on Windows 10.

Looking for a way to idtenify what format Explorer will accept...

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replied on September 7, 2017

In case anyone else runs into this issue.

Support mentioned this will be fixed in 10.3. This is a known issue to occur on Windows 10 as well as Windows 2016 Server.

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replied on November 7, 2017

Thanks, I was trying it for the first time and it was not working for me. Must be Win10

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Creating Laserfiche Shortcuts on the Desktop for Windows 10 + LF Client 10.2

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