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Question

Question

Search for Sent Email

asked on August 25, 2017

Is there a way to search for a list of documents that a user sent from email within Laserfiche version 10.2? A LF user/staff member in Department A has been emailing forms containing some common text in their to entry names from the repository to a staff member in Department B.  The staff member in Department A is only looking for a list of what they have sent.

The documents have a naming convention of either LAST, FIRST MIDDLE - BISD - FORMNAME - MM/DD/YYYY or LAST, FIRST - BISD - FORMNAME - MM/DD/YYYY and we are looking for documents with the same form name.   

Can this be done in Audit Trail or via a custom search script? If so, how?

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Replies

replied on August 25, 2017

This information is not part of the Laserfiche audit log, as it takes place entirely outside the repository.  It did pass through your mail server, so I would expect it to be recorded there.  Have you looked in the user's sent items folder?

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replied on August 25, 2017

Do you know if they were sent as copies of the documents or as links to the document.  If they were sent as copies, they show up in the audit trail as Export Document activity.

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