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Question

Question

Our Field rule kicks off before Lookup rule completes

asked on August 23, 2017

We have a lookup rule that queries SQL to get a 'department assigned' to 1 or more of 18 possible task.

Our Field rule states show only tasks that have 'departments assigned to it.

Our form does not display ANY tasks until we click another function on the page causing the lookup rule to run a second time.  The theory is the Field rule looks for field values for 'department assigned' to faster than the Lookup rule can query SQL and populate the 'department assigned' field.

 

So, when the field rule runs, the 'department assigned' field is still blank. 

Is there a way to delay the field rule a second or 2 so the lookup rule can complete first?

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Replies

replied on August 23, 2017

What exactly is the field rule? The lookup should trigger a change event that should in turn trigger the field rule, so it should kick in even if there is a delay in populating the data from the SQL lookup.

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