We are getting quotes from a couple of different vendors for back scanning and indexing and I'm having trouble wrapping my mind around how this works so I'm hoping someone withe experience can help....
Vendor 1: Software agnostic (i.e. not associated with Laserfiche). Their proposal has them scanning and indexing all the files, pulling our desired metadata from the existing cover sheet of each document. They will then provide us with what they called a "load file" in .lst format along with the imaged files. They do not import into Laserfiche, we are responsible for that. What I do not understand is how that attached metadata is actually extracted and populated into the template's metadata fields. Is this something we'd then have to write a workflow for? Because the vendor is software agnostic they just talked about this in general terms that didn't give me enough comfort that at the end of the day all our documents and metadata would be automatically there with little to no extra effort from us. Anyone had experience with this?
Vendor 2: Laserfiche VAR. I feel very confident in their knowledge of Laserfiche import but their quote only includes scanning, OCR and one metadata field. The indexing of the rest of the desired metadata fields would be handled separately through workflow and more expensive.
I would appreciate feedback from anyone who has undertaken a large back scanning project either with a VAR or another vendor.
Thanks!