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Question

Question

Combine paths

asked on August 21, 2017

We are using a parallel gateway that sends to 3 possible options.  The initial form submitter selects which of 3 possible tasks get assigned.  Unless all 3 are assigned, the Process waits for any that were not assigned and thus keeps the Process as 'In Progress' and not completed.

How can we close the mutiple paths if only one or two of the 3 options are chosen?

 

Process 1.jpg
process 2.jpg
Process 1.jpg (19.64 KB)
process 2.jpg (69.07 KB)
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Answer

SELECTED ANSWER
replied on August 21, 2017 Show version history

Hi Jason,

You're experiencing this because your second merge gateway is a parallel gateway. If you're using a parallel gateway to merge, it will wait for all incoming paths before kicking off. You'll want to replace that second gateway with an inclusive gateway instead, which waits for all active flows to come in.

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