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Question

Question

Quick Field OCR Zone

asked on August 17, 2017

Hello All,

I am currently encountering an issue with quick fields, I have a document class which should identify the header of the document, an OmniPage Zone OCR process has been used to identify the header. Unfortunately the document has not been identified when the Quick Field is running. We have configured the unidentified document in Quick fields and the document is not being stored in the unidentified documents settings.

Thanks to advice. 

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Replies

replied on August 17, 2017

Does the account running quick fields have permissions to create document in the selected location in the repository?

Are you trying to fill in metadata with quick fields?  If you have a required field or a bad data field, the document will not store.

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replied on August 17, 2017

The processing information pane should tell you what the Zone OCR value was so you can figure out why your identification worked.

Do you get an error when storing unidentified documents?

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