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Question

Question

Problem when i use the Save as new document with office integration

asked on August 15, 2017 Show version history

Hello,
One of our users noticed that when he try to save a document as a new document and that it has metadata attached to it an error message saying Bad field value appears after clicking OK in the metadata dialog box. Yet the fields are all filled up correctly. After clicking OK in the error window, the Import To Laserfiche window appears and we need to fill in the fields of the metadata again and click OK. The Bad Field Value error window appears again and we are caught in a loop until you click Cancel. The document is then save but there is no associated metadata. I was just wondering if there was a way to solve this problem?

We are using the 10.2.1 version of the client and our OS is windows 8.1. 

 

Thank you

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replied on August 15, 2017
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