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Question

Question

limiting teams for reassignment

asked on August 8, 2017 Show version history

I have 10 teams. For a given business process, I only want the task to be reassigned to teams 1, 2, or 3. I only want these 3 teams to be displayed in the 'Select a Team' dropdown for reassignment. How can I accomplish this? Thanks in advance.

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Replies

replied on September 23, 2017

I don't think this is possible with the built-in functionality.  But you could consider adding your own reassign functionality.  You could turn off the ability to reassign the form to disable the built-in option, and then put your own version inside the form itself, using a drop-down of valid options.  Rename one of the form buttons (Approve, Reject, or Submit) to something like "Reassign Form".  Set the outgoing path of your form when the user selected that option direct to a task that assigns the form to the "team based on a variable" and use the value of the dropdown to select the appropriate team.

Its a workaround for sure, but it should work.

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