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Question

Check Successful Email Received - Read Receipts

Updated August 2, 2017
asked on July 27, 2017 • Show version history

Is there any way when sending an email to have a read receipt sent back to the system to know there has been a successful delivery?

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SELECTED ANSWER
replied on July 27, 2017

Read receipts are optional and rely on the receiving user to send them. In Workflow, you can have the email activity request a delivery receipt.

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replied on August 2, 2017

When enabled.  Are they sent back to the default email account used by workflow?

Or is there a way to customize which email address receives the acknowledgement back through workflow?

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replied on August 2, 2017

They're going back to the account specified in the mail server's configuration in Workflow.

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replied on August 2, 2017

Perfect.  Thank you so much!

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