Question

URL not generated correctly in the Generate Web Access URL workflow activity

Web Client Workflow

Updated October 17, 2017

asked on July 25, 2017

I am generating a URL in workflow and putting that URL into an email. The URL does not seem to be getting generated correctly.

The URL that is generated is ...

http://laserfiche.ppmrrg.com/laserfiche/index.aspx?db=MyRepository#view=search;search=TheSearchCriteria

When I click the link in the email it brings up a blank page in Laserfiche. When I go to the address line in the browser and change the link to (changed index.aspx to browse.aspx)...

http://laserfiche.ppmrrg.com/laserfiche/browse.aspx?db=MyRepository#view=search;search=TheSearchCriteria

the search results is displayed correctly.

My Workflow Activity looks like this...

The QueryString value is ...

{LF:pagecount < "1"} & (({LF:LOOKIN="\Folder1"} | {LF:LOOKIN="\Folder2"} | {LF:LOOKIN="\Folder3"}))

When it gets encoded it looks like this ...

%7BLF%3Apagecount%20%3C%20%221%22%7D%20%26%20((%7BLF%3ALOOKIN%3D%22%5CFolder1%22%7D%20%7C%20%7BLF%3ALOOKIN%3D%22%5CFolder2%22%7D%20%7C%20%7BLF%3ALOOKIN%3D%22%5CFolder3%22%7D))

We are using Web Access v10.2

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Replies

replied on July 25, 2017

What browser opens when you click the generated link? I have seen this issue before when the link opens in IE and compatibility mode is on.

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replied on July 25, 2017

We are using IE 11 but compatibility mode is off.

But you are right...I opened Chrome and copy and pasted the URL into the Chrome address line and it opens just fine.

Knowing this, any recommended solution? All our users have IE as their default browser and this is a company policy that cannot be changed.

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replied on July 25, 2017

I understand. We have the same policy about IE. Do you know if the .com link in your posting is redirecting to a fully qualified domain name? We have had issues with that as well where links form workflow do strange things because they are not going back to a fully qualified domain name.

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replied on July 25, 2017

No, there is no redirect. The URL that shows up in the IE address bar is the same one that I enter into the Workflow activity, even when I enter is manually into Chrome.

There is a redirect that happens when a specific URL is entered, but that is a redirect TO the URL that I am specifying in the Workflow activity.

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replied on October 17, 2017

This is a bug in Web Access. The fix for it was released as part of KB 1013894.

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URL not generated correctly in the Generate Web Access URL workflow activity

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