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Question

Hyperlink in email

Workflow

Updated July 25, 2017

asked on July 25, 2017 • Show version history

I am sending emails to notify a workflow participant that a document needs their approval. The problem I am having is that the url shows up as normal text and not a hyperlink. See example below, how do I make this a hyperlink? I am using "Generate Web Access URL" to create the URL.

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Replies

replied on July 25, 2017

In the email you will have to use HTML to format the link. Something like - Please click on the <a href="insert the link or token between the quotes">link</a>.

This would make just the word link be the link to the address.

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replied on July 25, 2017

Can you provide a screenshot of how your email is set up in the workflow and how the Generate URL activity is set up?

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replied on July 25, 2017

I found that the email tool provided by the customer when rendering the email as HTML did not show it a hyperlink but if switched to text it then showed as a hyperlink.

To be clear this issue is now resolved, thanks for the help, I appreciate.

See URL config below...

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Asked July 25, 2017
Updated July 25, 2017
983 views