We're currently implementing our system for everyone to use it. However, we use import agent to import files to a personal folder of the user to then file a record.
My concern is that when they move the record to the proper location, the record does not inherit the template of the new folder (there is no template in the "incoming scans" folder). Is workflow the only way around this? This causes concern with delay of metadata application, etc.
Does anyone have an alternative solution?