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Question

Synchronization of a group of users

Updated July 12, 2017
asked on July 12, 2017

Hello,

A new group has been created with 2 users only and is taking over an hour to sync on the forms. Can you please advise?

 

Thank you.

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Replies

replied on July 12, 2017

Hi Kajal,

Have you tried restarting the Forms Routing Service? Follow these steps to do so:

  1. Search for and open "services" in the Start Menu
  2. Scroll down to the item named "Laserfiche Forms Routing Service" and click the "Restart" link in the left column.

 

I hope this solves your problem, let me know if you have any questions.

~Rob

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