It's been awhile since I added additional Named User Licenses. Could someone please send me instructions?
Most appreciated,
Tom
If you are using the Directory Server: https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-us/administration/Default.htm#../Subsystems/LFDS/Content/Settings.htm
If you are using License Manager and your server has internet access:
It's Avante.
You should be able just to run ActivationTool.exe from the LF server installation directory to generate a new lf.licx file, drop that new license file into the server directory, and restart the server service.
I got a customer that purchased 1 additional full named user license. When we click renew master license in LFDS settings, we get this prompt:
Can someone please explain to me why this is prompting?
Thanks :)
Please open a support case. It sounds like this customer purchased community users before they were available and got them as separate retrieval user + Forms participant. Tech Support can walk you through combining them or obtaining a license with the old setup.
Do you know if there is any backup/testing that needs to be done before we do this? Just being overly cautious, I know, but wanted to ask.
Ahhh. Thank you.