You are viewing limited content. For full access, please sign in.

Question

Question

Laserfiche and emailing from the client.

Laserfiche
Updated June 20, 2017
asked on June 20, 2017

I have a customer with the Laserfiche version 10 installed that when she right clicks on a document the email selection is not available. Any ideas?

0 0

Replies

replied on June 20, 2017

If the email commands are missing, that means the LF server isn't licensed for it (it is lacking the "MAPI" feature). If the command is there but disabled, the user lacks read access to the document.

0 0
View 2 previous replies
replied on June 20, 2017

They did have it before. I did upgrade the to LF version 10.2.1. Where would I find the command to enable it?

0 0
replied on June 20, 2017

Are we talking about the same thing? I am talking about these context menu items:

0 0
replied on June 20, 2017

I believe they are ghosted.

0 0
replied on June 20, 2017

Check the user's effective rights on the document, they need Read access to email it.

0 0
replied on June 20, 2017

OK. Thank you.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...