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Question

Forced to download electronic document (PDF) in weblink instead of viewing it in the document viewer

WebLink
Updated March 23, 2018
asked on June 16, 2017

Hello,

I'm trying to view pdfs in weblink instead of having to download them. I've changed my view document options as such:

 

 

But when I go to view a pdf, it still shows this:

and forces me to download the pdf. Any idea how to correct this?

 

Thanks

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Replies

replied on June 18, 2017 • Show version history

Hi David,

In your case, your PDF technically still opens in WebLink Document Viewer but since the pdf document itself has no Pages generated, the Document Viewer has no image to show you.

 < This is actually WebLink Document Viewer.

You must first generate that pdf file's image. This can be done from the Client when you Import:

Or for existing documents, right-click on your pdf file and select "Generate Pages"

Generate Pages will create the Image component of your PDF. Then only, WebLink Document Viewer will have images for it to display.

(Note that WebLink Document Viewer can show document image or text; if your pdf or electronic document only has document text generated but no Pages, it will display the text in the Document Viewer)

Hope it helps.

 

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replied on March 23, 2018

So I have to generate pages for every PDF I want to view in weblink? I'm also having the issue that when the .pdf is downloaded, it actually downloads the "generated text" image instead of the original pdf!

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