When trying to open a document from LF Webaccess, I'm getting this error. We're on version 10.2
Hi Robyn,
Could you reproduce the issue, click on 'Details', and post a screenshot of the resulting information (attach multiple screenshots if there's a scrollbar and you can't fit it all in one picture)?
If you set event log level to debug in the Web Client config page, do you see the error in the text logs under C:\ProgramData\Laserfiche\WebAccess\EventLog\ (on the machine where Web Client is installed)?
Hi Ryan,
I don't know what happened, but it's working now. If it happens again, I'll be sure to post the details here.
Thank you for your help!
I'm glad to hear this is working now!
Based on that error, the issue occurs when our Office Integration launches PowerPoint. If it does happen again, I'd recommend asking your reseller to open a case with our support team. Tell them to link back to this thread in the case and to paste the full details from that error message. But hopefully, you won't need to 
.
Best regards!