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Question

System.DirectoryServices.DirectoryServicesCOMException (0x80072030): There is no such object on the server.

Laserfiche Version 10
Updated August 31, 2020
asked on June 5, 2017

Hi All, 

 

Was just wondering what the following error is relating to? 

System.DirectoryServices.DirectoryServicesCOMException (0x80072030): There is no such object on the server.

This is something I have found under Event Viewer > Laserfiche > Directory Service > Server > Operational Trace? 

 

All accounts have been set up via LFDS. 

 

System.DirectoryServices.DirectoryServicesCOMException (0x80072030): There is no such object on the server.

   at Laserfiche.LicenseManager.LicenseManagerService.GetUnsignedToken(LicenseDatabase database, String sidString, String identityProviderName, String hostIDs)
   at Laserfiche.LicenseManager.LicenseManagerService.GetUnsignedTokenEx(LicenseManagerServiceCallArgs _args)
   at Laserfiche.LicenseManager.LicenseManagerService.DispatchFunction(LicenseManagerServiceCall func, LicenseManagerServiceCallArgs args)

Type:
System.DirectoryServices.DirectoryServicesCOMException

Stack Trace:
   at Laserfiche.LicenseManager.LicenseManagerService.GetUnsignedToken(LicenseDatabase database, String sidString, String identityProviderName, String hostIDs)
   at Laserfiche.LicenseManager.LicenseManagerService.GetUnsignedTokenEx(LicenseManagerServiceCallArgs _args)
   at Laserfiche.LicenseManager.LicenseManagerService.DispatchFunction(LicenseManagerServiceCall func, LicenseManagerServiceCallArgs args)

 

Thank you

Ziad

1 0

Replies

replied on October 10, 2017 • Show version history

Hi, anybody have any new update on this issue? We are having a LFDS sync failed error message with v10.2.0.210 and this is the same error message that we are getting in the event viewer under Directory Service > Server > Operational Trace. 

--------------------------------------------------------------------------------------------------------------------------------

System.DirectoryServices.DirectoryServicesCOMException (0x80072030): There is no such object on the server.

   at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
   at System.DirectoryServices.DirectoryEntry.Bind()
   at System.DirectoryServices.DirectoryEntry.RefreshCache(String[] propertyNames)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.LookUpPath(LicenseCacheEntry lce, DirectoryEntry de, String path, LdapSpecs ldapSpecs, String host, String port, String[] propertiesToLoad)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.ApplyADGSRule(LicenseCacheEntry lce, String path, String host, String port, IdentityProviderSpecs providerSpecs, ADGSRule rule, HashSet`1 cycleCheck)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.ApplyADGSRule(LicenseCacheEntry lce, String path, IdentityProviderSpecs providerSpecs, ADGSRule rule, HashSet`1 cycleCheck)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.ApplyADGSRule(LicenseCacheEntry lce, IdentityProviderSpecs providerSpecs, ADGSRule rule)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.SynchronizeDatabase(Object data)

Type:
System.DirectoryServices.DirectoryServicesCOMException

Stack Trace:
   at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
   at System.DirectoryServices.DirectoryEntry.Bind()
   at System.DirectoryServices.DirectoryEntry.RefreshCache(String[] propertyNames)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.LookUpPath(LicenseCacheEntry lce, DirectoryEntry de, String path, LdapSpecs ldapSpecs, String host, String port, String[] propertiesToLoad)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.ApplyADGSRule(LicenseCacheEntry lce, String path, String host, String port, IdentityProviderSpecs providerSpecs, ADGSRule rule, HashSet`1 cycleCheck)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.ApplyADGSRule(LicenseCacheEntry lce, String path, IdentityProviderSpecs providerSpecs, ADGSRule rule, HashSet`1 cycleCheck)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.ApplyADGSRule(LicenseCacheEntry lce, IdentityProviderSpecs providerSpecs, ADGSRule rule)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.SynchronizeDatabase(Object data)

System.DirectoryServices.DirectoryServicesCOMException (0x80072030): There is no such object on the server.

   at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
   at System.DirectoryServices.DirectoryEntry.Bind()
   at System.DirectoryServices.DirectoryEntry.RefreshCache(String[] propertyNames)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.LookUpPath(LicenseCacheEntry lce, DirectoryEntry de, String path, LdapSpecs ldapSpecs, String host, String port, String[] propertiesToLoad)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.ApplyADGSRule(LicenseCacheEntry lce, String path, String host, String port, IdentityProviderSpecs providerSpecs, ADGSRule rule, HashSet`1 cycleCheck)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.ApplyADGSRule(LicenseCacheEntry lce, String path, IdentityProviderSpecs providerSpecs, ADGSRule rule, HashSet`1 cycleCheck)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.ApplyADGSRule(LicenseCacheEntry lce, IdentityProviderSpecs providerSpecs, ADGSRule rule)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.SynchronizeDatabase(Object data)

Type:
System.DirectoryServices.DirectoryServicesCOMException

Stack Trace:
   at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
   at System.DirectoryServices.DirectoryEntry.Bind()
   at System.DirectoryServices.DirectoryEntry.RefreshCache(String[] propertyNames)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.LookUpPath(LicenseCacheEntry lce, DirectoryEntry de, String path, LdapSpecs ldapSpecs, String host, String port, String[] propertiesToLoad)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.ApplyADGSRule(LicenseCacheEntry lce, String path, String host, String port, IdentityProviderSpecs providerSpecs, ADGSRule rule, HashSet`1 cycleCheck)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.ApplyADGSRule(LicenseCacheEntry lce, String path, IdentityProviderSpecs providerSpecs, ADGSRule rule, HashSet`1 cycleCheck)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.ApplyADGSRule(LicenseCacheEntry lce, IdentityProviderSpecs providerSpecs, ADGSRule rule)
   at Laserfiche.LicenseManager.ADGS.ADGSModule.SynchronizeDatabase(Object data)

2 0
replied on July 12, 2018

In my experience, this is an error that occurs when an AD group is removed from AD (or possibly name changed), but still present in LFDS identity providers   (Identity Providers > [your provider] > Rules)

 

There doesn't appear to be an automatic way to resolve this (LFDS v10.2.0.210) or determine which AD group is responsible for the error, so to resolve I have to go through the AD groups to find which one(s) no longer exist, compare that to what's listed in my LFDS ID rules, and delete accordingly until the rules are current with active AD groups.

1 0
replied on July 12, 2018 • Show version history

Tyler,

 

Thank you for the input, it got us on the right track.

In our case, we had only moved the AD groups defined there to a different OU (all within the same directory) - it seems that LFDS could not find them after that. Re-adding the groups resolved the issue.

1 0
replied on April 9, 2018

We had this same issue and found that there was 1 AD Group that had more users than the allocated license amount. 

replied on May 7, 2018

Hello, was a resolution ever found for this issue? 

0 0
replied on June 21, 2018

I have a customer getting this error as well. @████████ any update on this?

0 0
replied on August 31, 2020

I can confirm, that when receiving this error, after removing and re-adding each group, the error went away. However I can't confirm it was due to OUs. I am not sure why this error is being thrown so often and why everything needs to be setup again in order to re-enable synchronizing.

0 0
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