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Question

Question

Skipping Forms Thank You page

asked on May 31, 2017

Hi,

 

I have been given a requirement that when a user clicks the Submit button, the window is to close and the Thank you page not to be shown at all. I can do the window closing down part but cannot seem to skip the Thank You page ... any ideas anyone please?

 

Thanks.

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Replies

replied on May 31, 2017 Show version history

Hi,

 

In the forms process modeller you can choose to redirect to a separate website URL

 

https://www.laserfiche.com/ecmblog/tech-tip-thank-you-page-enhancements-in-forms-9-2/

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replied on May 31, 2017

Thanks for your reply.

 

I guess this won;t help as what I would like to do is upon Submit, the Forms window closes completely. Redirection still means that a web page will get opened. Unless there is a redirection which itself is "close window upon load". The users do not want to see any further windows or web pages once Submit is pressed.

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replied on May 31, 2017 Show version history

What happens when you choose to redirect but leave form space blank if possible?

Another possible solution is closing the thank you page using Javascript. Not ideal but you could edit the the html and put in something like;

 

<script type="text/javascript">
function shooWindow() 
{
     window.close();
}
</script>
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replied on May 31, 2017

Placing a blank in redirect just gives the Thank You page back.

 

Regarding the javascript, I could do this but not sure where I can add this javascript that will affect the Thank You page.

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replied on May 31, 2017

On the thank you page you should have an "HTML" Button. 

I'll have a play around with it and edit this post if I have any success.

 

 

replied on May 31, 2017 Show version history

On the HTML tab of your welcome page, paste this (The wee text box of your welcome page should have an HTML button in the toolbar at the top, give that a bash)

<script> window.close()</script>

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replied on May 31, 2017

Hello Farid,

The problem with using window.close upon clicking the form submit button is that it blocks the submission itself. I've also tried editing the html on the "Thank You Message" tab (I think this is what Alex is talking about if I'm not mistaken) but the outcome was the same. You can go to the instances and see that nothing went through. 

Like Alex mentioned, redirecting the users to another page or hiding everything by removing content from the "Thank You Message" tab seems to be the only solution supported as of now. 

Regards,

 

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replied on May 31, 2017

Alex, given the HTML script a go but to no avail sad

Kentaro, thanks looks like I will need to give update to users they can't have it ... maybe one for future version ?

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replied on May 31, 2017 Show version history

I was able to get the window to close fine but like Kentaro said, no submit.

I think the "best" solution for now would be a redirect to a blank page with just a window.close in it so you get the submission and the window closed. 

It would be nice to have a checkbox saying "close window after submit" though, it's worth a request anyway!

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