You are viewing limited content. For full access, please sign in.

Question

Question

Generating Pages for Attached Email Not Original

asked on May 25, 2017 Show version history

Hi,

I'm on LF 10.2 and generating pages from msg (outlook files). The email in question has attached emails within it. What's happening, however, is when I generate pages of the email - the pages that are generated is from the attached email within the email that I'm actually trying to generate pages of.

I have tried deleting the pages and regenerating them, but it doesn't work. I have no idea how this is happening? Since this seems to be a glitch, I've also emailed my VAR's tech support, but thought I would post here for visibility.

This is quite concerning if the pages don't actually align with its content. This can cause all sorts of confusion and misinformation!

Thanks,

Robyn

0 0

Replies

replied on May 25, 2017

0 0
replied on October 26, 2023

Try disabling the "Print attached files" option in the Outlook print screen. Also, fyi, the title header can be removed by setting the Title font to a "blank" font, such as Adobe Blank.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.