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Question

Question

Antivirus whitepaper

asked on May 24, 2017

Is there any whitepaper for antivirus?

Or any recommendations for antivirus in a workflow server and a Laserfiche server?

 

In the past we had problems with some antivirus locking the LF processes or documents and we had to uninstall it. We are using 9.2

 

Thank you

Gian

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Replies

replied on May 25, 2017

Hi Gianfranco, 

 

Most common antivirus (symantec, mcafee, etc.) should be fine; the key issue to look at is adding Laserfiche components to the whitelist of exceptions, to avoid conflicts of running both. In addition, if there is network traffic monitoring, that should also be modified to permit Laserfiche communicaitons too.

 

Thanks,

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