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Question

Process 'Timer Start Event' creating two instances - Can't figure out why?

asked on May 24, 2017

I create a *very* simple business process that simply has a Timer Start Event that is scheduled for each Monday morning at 5:00 a.m.  It assigns a form that has a due date in five days.  I had temporarily changed the start date to Tuesday @ 5:00 p.m.  I switched it back to Monday but now I'm getting forms assigned at both times.  I've checked the time on the Time Start Event and it is set to Monday.  Why am I still getting a form assigned on Tuesday?  There is no workflow activity.  I'm stumped!

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Replies

replied on May 24, 2017

I've never met this kind of issue; if you can access forms database, can you check the [cf_timers] table and see how many timers with trigger_type=StartTimer for your process?

If there are multiple timers (although this should never happen), unpublish the process should remove them all; publish the process again after that.

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replied on June 4, 2018

I'm not sure how I find the process ID?  This is happening on a couple of processes now so I'm coming back to it.  This is what I have in my cf_timers table.

 

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