Question

The configuration page can only be accessed locally

Mobile

Updated November 30, 2017

asked on May 19, 2017

In our current set up we have mobile installed on a web server and there are about 9 other sites running. With this being said I cannot go to localhost/mobile/configuration.aspx to configure mobile and when I try from another computer I get "The configuration page can only be accessed locally."

Basically I want to know if there is any other way to access the configuration page remotely?

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Replies

replied on May 22, 2017

Hello Eddie,

1) does simply going to "localhost" work?

2) what error are you returned with when going to localhost/mobile/configuration.aspx?

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replied on May 22, 2017

localhost, 127.0.0.1, and the local IP don't work. I get an access denied page when I go to mobile/configuration.aspx

I assume this is something that can happen when its a web server with multiple sites so the default website is actually nothing. I was just wondering if there was like a config file I could edit or something.

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replied on May 22, 2017

To access mobile server configuration page remotely, you can enable the option "Allow remote access to members of a specific Windows group" under Security section on the Configuration page, specify the Windows group you want to allow access to the page.

https://www.laserfiche.com/support/webhelp/laserfichemobile/10/en-us/lfmobile/lfmobileadmin.htm#Installation_and_Configuration/Configuration_Page_Security.htm?Highlight=Allow remote access to members of a specific Windows group

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replied on November 30, 2017

I don't think he can get there to make that change...and either can we. We are currently having the exact same issue.

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replied on November 30, 2017

Hello John,

1) as a test, on the mobile server, what happens when you go to just "localhost". Do not include /mobile/configuration.aspx

2) You said you "can't get there". Do you receive an error? does it just hang? What kind of response are you receiving when you try to access localhost/mobile/configuration.aspx

3) Have you checked the event logs to see if anything is returned?

4) Running 9 sites on the machine, have you noted any performance issues on the machine?

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The configuration page can only be accessed locally

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