Question

LFMobile App Upload Issue

Version 10 Mobile

Updated June 8, 2017

asked on May 16, 2017

I have a client who is experiencing an issue with uploading a file to Laserfiche via the mobile app. they have a case number field which is limited to 8 characters; however when attempting to upload via the app the case number field only allows 1 digit entry and then adds in an 8 e.g. if I type in 1 it displays 18 and will not let you continue to enter digits.

I was able to reproduce this issue on my system as well. Can someone assist me with this issue?

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Replies

replied on May 18, 2017

Laserfiche, anyone can assist with this? Is this a bug?

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replied on May 18, 2017

The constraints on the field in the Admin Console are: \d{8}

The app seems to only allow typing 1 number, and then inserts an 8 after it. Is there some incompatibility with field constraints and the iPhone App?

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replied on May 18, 2017 • Show version history

Hi Jessica and Ron,

This is a bug on LF App when using "{ }" in field constrains, thanks for reporting the issue and we will work on the fix. For now, could you change the field constrain in Admin Console to be \d\d\d\d\d\d\d\d or \w\w\w\w\w\w\w\w in your case? That should work fine. Sorry for the inconvenience.

Natalie

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replied on June 8, 2017

The updated Laserfiche iOS app with version 10.2.4 is now available on App Store, which address this customize field constrains issue.

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replied on May 18, 2017

Sorry, correction, the field constraint is actually: \w{8}

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LFMobile App Upload Issue

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