Hi there,
The way our system is setup at our company is that we have different formats for named users and participant users. Named user usernames are formatted like "Domain\this.user". Participant users simply use their email.
We are in the process of changing a user from a named user to a participant user. The problem is that they are currently in a process where the username is a field variable in the very first form. We could simply reassign the current task to the participant account, but they will have to fill out more forms before the process is completely finished. In theory, what I think will happen in this case is that future forms will be reassigned to the old named user license since the username variable was never changed.
Is there any way that, as an admin, I can manually edit the username variable even though it has already been set? The only other option I can think of is to manually reassign the form to the new license every single time they get assigned a form, but this is not ideal.
Thank you to any suggestions.