Has anyone encountered the error, " The selected page does not have an image. [2106]"?
There does not appear to be any recovery. The import process is stopped at that image file.
Hi Stephen,
Are you able to import the problem image directly into the windows client?
No. I cannot import the problem image document directly into the LF client. It stops the process of importing all selected .tif files from a DVD.
Hi Stephen,
Check out this KB article. https://support.laserfiche.com/kb/1012307/a-failed-to-import-new-document-error-occurs-when-importing-an-animated-gif-file-
I saw that article during a search of the knowledge database. However, the document image that has the problem is not a .gif file. It is a .tif and the last page of the document contains the info, "Image not found."
Hmmmm, very strange. Sounds like it could be a corrupt file. Can you open and view the TIFF?
Yes I can view all the document images in the .tif file with the last image having the message "Image not found." That's where the process hangs-up with no action available to continue. You just have to cancel out of the import process and exclude that doc image. I have hundreds of doc images to import from DVD into LF.
Hi Stephen,
Ok so the fact that you can't even view that page confirms the TIFF is corrupt. What I would suggest you do, is copy the contents of the DVD onto your local machine, delete the problem TIFF file then try the import again.
I have the same problem, the problem apears only with .TIF files over 190 MB, I think that LF can't load files over 190 MB.