Alright, I am super new to Laserfiche and Workflow, as in I started last friday, and I was tasked with making my first workflow.
It is for document approvals by 3 people. I'll attach what I have.
So the theory in this;
1) Start with the document
2) "Route Entry to Folder 1" will take it to the folder belong to approval person 1, send them an email letting them know there is something waiting for their approval and then it waits for the approval field to be set to yes.
3)"Assign Field Values" will set the approval field to "Pending" again
4) Repeat step 2 for approval person 2.
5) Repeat step 3.
6) Repeat step 2 for approval person 3.
7) "Route Entry to Folder 4" moves the approved document to a completed folder.
Here is my issue. I publish it and start the workflow but it never gets through the second step. It will copy the entry to Folder 1 and then stalls at the email portion without generating an error. If I skip the email entirely it stalls at the "Wait for entry change" portion even after setting the "Approve" field to "yes".
Is there a wait timer or something I am missing?
I have tired spreading the "Route Entry to Folder" into "Move Entry", "Create Email", and "Wait for Entry Change" but I run into the same issue, entry is copied to Folder 1 but an email is never generated, I approve the document anyways and it never moves on.
Edit: updated the workflow picture to show descriptions of each item.