You are viewing limited content. For full access, please sign in.

Question

Customize Email Basket's Body in Web Access

Web Client

Updated March 2, 2021

asked on May 1, 2017

I was wondering there was a way to customize the body of the email to include a disclaimer by default in time they want to email something out directly from web access.

Customize Email Body.JPG (134.11 KB)

| Download

0 0

Answer

SELECTED ANSWER

replied on May 1, 2017

Is there a reason why you would want to do it here and not at the mail server level (where it's usually done so the user can't delete it before sending the message)?

0 0

Replies

replied on May 1, 2017

Miruna,

They are currently doing some testing with their mail server and were curious if it was possible to do it their?

0 0

replied on October 18, 2017

We've had a client ask about this as well in order to remove the "DOMAIN\username" it inserts in there instead of a real name for some strange reason.

0 0

replied on March 2, 2021

Has there been an update to the email basket? We are looking for the option to bcc a specific email (ourselves/internal) to ensure the email is sent/received as well as whether canned responses could be added to the email basket?

0 0

You are not allowed to follow up in this post.

Question

Question

Customize Email Basket's Body in Web Access

Answer

Replies

Sign in to reply to this post.