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Question

Question

Forms User Task Email Notification Error

asked on April 27, 2017 Show version history

Hello,

We have a customer on Forms Version 10.2.0.782. When we have a user task with an email notification the email does not get sent. We get the following error in the LFForms section in the Application and Services Log in the event viewer.

Inner exception: System.Runtime.Serialization.SerializationException
Message: Type 'WebCommonCtrls.EmailMessage' in Assembly 'WebCommonCtrls, Version=10.1.0.0, Culture=neutral, PublicKeyToken=55b4325942abc853' is not marked as serializable.

The user can finish the task and no errors are reported. But no email notifications are sent.

Any help is appreciated.

 

 

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Replies

replied on April 28, 2017

If you go to the Forms Config page are you able to send a test email?

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replied on April 28, 2017

Yes

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