See New Document Settings

replied on April 26, 2017

What do you see under New Documents?

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replied on April 26, 2017

Attached is what I see

Client Options.png (22.35 KB)

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replied on April 26, 2017

Looks like you're logged in as a read-only user.

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replied on April 26, 2017

Thanks. Are you saying that the user does not have any write access to repository?

Priya

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replied on April 26, 2017

The user, either through its profile or the profile of a group it is a member of, is assigned the Read Only attribute.

With this attribute, the user can only read in the repository and therefore cannot create new documents so has no New Document options.

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replied on April 26, 2017

Thanks. Where is this screen shot from?

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replied on April 26, 2017

This is set on the user or group properties in the Laserfiche server administration console.

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replied on April 26, 2017

In the Laserfiche Administration Console at the bottom of the General tab of a user and/or group profile.

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replied on April 26, 2017

Thanks

Priya

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replied on April 26, 2017

That setting is not enabled for the user. Is there any other reason for this?

Priya

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replied on April 26, 2017

The Read Only attribute can be on the user or any group the user is a member of.

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replied on April 27, 2017

Thanks. We checked the user and the groups the user is a member of. That property is not set anywhere.

Thanks

Priya

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replied on April 27, 2017

This is also the behavior if the user is allocated a retrieval-only user license.

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replied on April 27, 2017

Thanks, the user has a full license assigned.

Thanks

Priya

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