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Question

Question

send email to microsoft 360 shared mailbox

Updated April 28, 2017
asked on April 24, 2017

Does anyone use Laserfiche Workflow to send to a shared Microsoft email box that doesn't have a real user or login?  I'm getting the following error:

Remote Server returned '550 5.1.1 RESOLVER.ADR.RecipNotFound; not found'

It works as long as I send to a "real" user, but will not send to the shared email box.

 

 

 

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Replies

replied on April 28, 2017

This is not a Laserfiche error (Workflow has no knowledge on whether it's sending to a shared mailbox or not).

Google search suggests that it might be a configuration issues on the Office 365 side:

https://support.office.com/en-us/article/Fix-email-delivery-issues-for-error-code-5-1-1-through-5-1-20-in-Office-365-79e91ade-5c83-405b-a37d-d99c7d069b13

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