You are viewing limited content. For full access, please sign in.

Question

Question

monitor email address

asked on April 19, 2017

Is there a way (without a 3rd party software) to import emails into a Laserfiche workflow/tasklist from a monitored email address such as invoices@abccorp.com? 

0 0

Replies

replied on April 20, 2017

Hi Dina,

You could configure this, but it won't be as direct as you are hoping.  Here's a three step outline:

  1. You would need to configure an automated export of the incoming emails to a folder on your network.  https://www.encryptomatic.com/messageexport/help/outlook-export-timer.html
  2. Once this is configured, you could create an Import Agent profile to watch the folder for documents and pull them into a Laserfiche folder.
  3. Then you can configure workflow to run on documents that are pulled in by import agent.

 

0 0
replied on April 20, 2017 Show version history

I just realized that the link I provided are instructions for a third party software.  I thought there was a way to automate email export with outlook alone, but apparently not.  I don't think there is a way to accomplish this process without some form of third party software involved.

0 0
replied on April 21, 2017

Good Day Dina Blair 

 

There is a product called Scanner Vision. This will monitor an email address and safe attachments to a folder where Import Agent can pick it up

 

http://www.scannervision.com/

0 0
replied on April 21, 2017

While it is a 3rd party software, the best solution that I have seen is Email Manager by ZynBit.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.