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Question

Question

how to reset password

asked on April 19, 2017

The admin password to sign into Laserfiche Forms has been lost, is there any way to get it reset?

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Replies

replied on April 19, 2017

yes, you can open the Forms Database and look for a table "cf_users".

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replied on April 19, 2017

The password is not saved in the Forms database actually. The user's password is managed through Laserfiche repository, if you have other users that have manage trustee privilege, the you can sign in the repository with that user from Laserfiche Administration Console and reset the password.

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replied on August 20, 2020

Hi Xiuhong,

 

What if you don't have other users that have manage trustee privilege. How to reset the admin password?

 

Thanks

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replied on August 23, 2020

You need to be able to access the database of the repository, go to trustee table and find the user and change the value of "password" column to blank. After that you can login with no password.

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replied on August 24, 2020

Hi Xiuhong,

 

Thanks for the information on how I can change or delete a password. It works.

 

Thank you

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