Question

Error 6568 when pasting in briefcase.

Version 9

Updated April 18, 2017

asked on April 18, 2017

I have one user who is getting a 6568 error (Volume can't be found) when pasting in a briefcase we use for new clients. Other users in her group don't receive the error, so I don't believe it is tied to any access rights. This happens in all the folders she has access to, though she has no problem creating a new folder, just pasting one in. We are on client version 9, and I have tried reinstalling the LF client and getting her another copy of the briefcase. Any thoughts?

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SELECTED ANSWER

replied on April 18, 2017

So, after logging back in as me the problem replicated on my profile as well. So, I detached and reattached the repository and voila, no more error when pasting. The same fix worked for her as well. Thanks for the input!

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replied on April 18, 2017

Have you checked if there is a volume set on the folder where the Briefcase is being imported? Or have you tried to change their Import settings to point to a specific volume?

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replied on April 18, 2017

I just tried both with the default and by pointing it at the volume. Neither worked.

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replied on April 18, 2017

Here's another wrinkle: We use domain creds to authenticate in LF, so as a test I logged into my machine as the user and went into my install of LF. The problem replicated on my computer.

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Error 6568 when pasting in briefcase.

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