Hello,

We are experiencing an issue where a ‘blank’ metadata  text field is overwriting a metadata field with that has text entered.

Our setup frequently requires that we ‘merge’ documents (see below):

The issue we are finding is that when we retrieve a ‘notes’ field (multi value text field) which is empty/blank from the starting entry in step 1 and write that to the found entry ‘notes’ field (same field in same template, just different entry) in step 4, it overwrites any existing data in the found entry ‘notes’ field.

The workflow is designed to Append to existing values

Interestingly, if the starting entry has any text in the ‘notes’ field the workflow behaves as expected and 'notes' from the starting entry are appended to the 'notes' field in the found entry.

Any help is appreciated in fixing this issue.

Darren