That's by design. You can see the difference by going to

http://webdemo.laserfiche.com/weblink/docview.aspx?id=532994

vs

http://webdemo.laserfiche.com/weblink/docview.aspx?id=532994&cr=1

The first link will work whereas the second link will give you the message about cookies not being enabled.

Alex,

We are looking to avoid the public users having to see this screen at all. As mentioned above, they will only be connecting once to get a document.  They won't be saving any personal site settings, nor browsing for any length of time.

Is there a way to disable this behavior, altogether?

I have the same issue , can any one provide me how to resolve that .

Hi Mohammed,

The link should exclude the 'cr=1'. The 'cr=1' is what typically triggers the cookies.

can you let me know how to exclude cr=1 from the link 

We are interested in this as well!

Christine

For anyone interested, I found a 'workaround' to this issue.  I simply put '&cr=0' at the end of the string and this seems to make it work properly.  It still appends  '&cr=1' again to the end (or sometimes '/&cr=1'), but that doesn't seem to mess it up.

Hope this helps.

As a workaround you can just remove the '&cr=1' altogether.

Hey Blake, unfortunately that isn't a solution because the system keeps automatically adding '&cr=1' to the end of the URL every time, which is the complaint of pretty much everyone on this thread.   Apparently this is 'by design' for some reason, so my workaround is the only way I've found to deal with it so far by adding &cr=0 to the URL that the user clicks on.