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Question

High Latency - SQL Lookups in Form

asked on April 5, 2017 Show version history

We have a customer who has a very complex work order form that is accessed out in the field. They are noticing that certain fields that have SQL lookups occasionally do not populate when out in the field.

Currently we are looking for a way to execute the lookup again but only on certain lookup rules. The idea would be to use a button on the form to execute the query for just a few fields (these fields are supposed to be filled with values and aren't dependent on any other fields)

Unfortunately this is not a use case where we can use the offline forms with the Laserfiche App.

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Replies

replied on April 6, 2017

Have you implemented this or you figured out there is problem to implement it?

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replied on April 7, 2017

We have figured out there is a problem to implement it? The forms are currently being used in the field and that is how we found out about the problem.

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replied on April 9, 2017

I didn't get what do you mean by "The forms are currently being used in the field", can you make it more clear for the problem?

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replied on April 10, 2017

This means that users are using the form either through a Tablet or Phone via a wireless connection or wifi hot spot.

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